“The most important person you’ll hire is the first person. That way everybody after will have to meet that same high standard.” – Larry O’Toole, founder of Gentle Giant This was just one of several insights the founder of Gentle Giant, Larry O’Toole, shared when he sat down for a candid interview with our Sr….
Stress in the workplace is common. According to the American Institute of Stress, 80 percent of workers experience on-the-job stress. What’s more, 40 percent of employees said their job is “very” or “extremely” stressful. As a manager, you want your people to be happy and engaged—not tense and checked out. You’ll be glad to know…
Think about the worst meeting you ever attended. Maybe one person monopolized the conversation and spoke ad nauseum about a topic that wasn’t important to everyone else. Perhaps the meeting started 10 minutes late because the previous group ran over their time slot. Or your facilitator struggled, in vain, to get the conferencing software to launch. Whatever…
Employee engagement is essential to a productive, innovative workplace. Studies have shown that engaged employees are happier, healthier, more focused, and more loyal. In addition to being happy at work, engaged employees are dedicated to making the company better. Yet, worker engagement rates are dismally low: only one-third of U.S. employees are engaged according to Gallup…
If you don’t yet have access to an employee experience survey, read on to discover four reasons why good employees leave bad managers.
We recently released the results of a study of 5,000+ employees about their perspectives on their managers. From it, we gleaned some amazing findings, all of which can be found in our People Management Study report. I had the chance to have a conversation with Craig Weber, author of Conversational Capacity, to talk about our…
Feedback is a little like management oxygen – we tend not to think much about it and take it for granted but when it’s absent we quickly encounter problems. We know feedback is an important element of management, and I’ve written about it on occasion, but I can’t say I’d seen a lot of insightful…
“The most important person you’ll hire is the first person. That way everybody after will have to meet that same high standard.” – Larry O’Toole, founder of Gentle Giant This was just one of several insights the founder of Gentle Giant, Larry O’Toole, shared when he sat down for a candid interview with our Sr….
It’s your job as a manager to make sure your employees are engaged. But what happens if you, the manager, is the sole reason your employees are disengaged? Can someone actually reach their top performance if their manager is constantly weighing them down? I know someone who recently left their job solely because of their…
The idea for this study was hatched in April when I was out there poking around the interwebs, trying to dig up some hard data about what traits are found in great managers (and terrible managers, for that matter). What I quickly found was there is an abundance of self-proclaimed management experts who opine about…
No matter how you slice it, being the new person at any organization requires you to take a big step into unfamiliar territory. Two months ago, I joined The Predictive Index (PI) as the client marketing manager after working in account management at the same advertising agency for three years. And when I arrived on…
Almost all issues in the workplace are people issues. Master your understanding of those, and you’ll have a much easier time in your career.
Whether asking for a raise, presenting in front of a large group, or taking on a complicated project confidence is the key to success
We all remember the moment when we finally understood the importance of having a strong recruiting pipeline. It’s the same moment we acknowledged that we’d been underestimating the amount of time and energy needed to really attract top talent. Feeling overwhelmed and underprepared each time you recruit for a position should not be the norm….
Tom was a new sales support manager who’d been in the role for about a month. One of his employees, Rhonda, was quite a sensitive person, and although she’d been in the job three years and knew the role well, Tom felt she needed to be more forceful and decisive when dealing with the company’s…