Talent Optimization

Looking for a Human Resources Manager? Use these interview questions to nail the hire.
Perhaps your behavioral target indicates this person needs to be good at initiating contact, documenting communication. They should also act with integrity and support others. Here are five questions you might ask to hone in on this target candidate.

Looking for a Customer Success Representative? Start with these interview questions.
Let’s say your behavioral target indicates this person should be calm, understanding, personable – but also capable of troubleshooting complex situations. Here are five questions you might ask to hone in on the target candidate:

Looking for a Customer Success Manager? Try these interview questions.
To nail your CSM hire, you’ll need to look beyond just skills and resume. You want to focus on ideal workplace behaviors, and you’ll need to ask the right questions to ensure the person you choose will exhibit those behaviors.

Work isn’t working: Aaron Dignan challenges modern management at OPTIMA22.
Learn how innovative management can transform your business. Get your tickets to speaker Aaron Dignan at OPTIMA22, the premiere talent optimization conference.

The Work on Trial series: Wayne Morris on purpose, freedom, and employee choice
Wayne Morris left a successful role in Silicon Valley in favor of more autonomy, more time with family, and a sense of purpose that felt increasingly elusive.

A path to perspective: J.R. Martinez is the perfect addition to the OPTIMA22 speaker lineup
Not many people embody perspective better than J.R. Martinez, the latest keynote added to the lineup for OPTIMA22, the premiere talent optimization event.

How to take action on employee engagement survey results
By taking any action on employee engagement survey results, you’re doing right by your people. But the survey is just step one.

James Clear is teaching OPTIMA22 attendees how to build great habits.
James Clear, author of No. 1 New York Times bestseller Atomic Habits, is speaking at OPTIMA22. Here’s everything you need to know.

Where are our remotes?! The Hybrid Olympics Chronicles
The PI People Ops team just pulled off an unprecedented Hybrid Office Olympics. Let me elaborate by walking you through my week as a remote Office Olympian.





