Just because you ask cashiers to collect email addresses from customers doesn’t mean they will. They might not cross-sell products like you ask them to either, or even embody your brand promise of customer service. Motivating your frontline employees— i.e. cashiers and customer service reps—to support your business goals can be a struggle. You might consider…
Luke Thomas is the head of growth at getAbstract, which finds and rates the top business books, articles, and video talks then summarizes them into 10-minute abstracts. Today, the company is the world’s leading provider of compressed knowledge for organizations of all sizes. A new year has begun and many of you are working hard at…
Author and LinkedIn thought leader Jeff Haden talks about people management, millennial managers, and even “chug points.”
Why do good employees leave? One of the biggest reasons is a poor fit or relationship with their direct manager. Find out how to fix this problem.
Toxic work environments permeate company culture. Learn more about the top 15 causes of toxicity and steps business leaders can take to solve the problem.
True fact #1: Writing down the things we’re grateful for leads to increased happiness. True fact #2: Companies with happier employees tend to be more productive. With those things in mind, I set out to find out what employees here at The Predictive Index are grateful for. A win-win: It gives people a chance to…
The most successful executives are in a constant state of learning. You should always be looking for opportunities to learn, listen, and think creatively. Not only will you become a better leader, but you’ll help foster creativity in the workplace, and set an example for the employees at your company. Why podcasts are perfect for…
Victor Lipman is a management trainer and author. His online course on Udemy is The Manager’s Mindset and his book is “The Type B Manager.” He has more than 20 years of Fortune 500 management experience. He contributes regularly to Forbes and Psychology Today, and his work has appeared in Harvard Business Review. Dealing with management conflict…
From a Princeton pizza shop to the NHL, from Goldman Sachs to software solutions, Mike McKee, CEO and Director of ObserveIT, has worked on and led teams of every flavor. But whether it’s delivering pizzas or developing security software, it always comes down to people. The Predictive Index Senior Director of Marketing, Thad Peterson, sat…
Katherine Boyarsky works for Owl Labs, the maker of Meeting Owl, a 360-degree smart video conferencing camera. The way that companies approach the employee work environment and structure is changing. More than half of global companies allow remote work, and for a good reason: Employees are 24 percent happier when they work remotely at least…
Whether you have a business idea you’re ready to pitch, or a team to lead into the next quarter, it’s important to know how to sell an idea. Unfortunately, the very prospect of “selling” something can turn off team members. This is because selling suggests there’s a better or equal alternative—even when there isn’t. So…
Employee engagement is a buzzword for managers these days, and for good reason. We know that engaged employees are more likely to be productive, displaying more discretionary effort. With these benefits in mind, you can see that engaged employees are the key to a productive and profitable workforce. But when it comes to improving employee…
Several years back, I started the simple practice of sending out a weekly Friday email to my employees. That seemingly little habit has changed my company, helped me to be a more inspirational leader, and it’s even transcended my organization and impacts tens of thousands of people around the world today. This is the story…
12 leadership and team management books that have had the biggest impact on the way I manage and lead.
To become a great leader you must take control over one major part of yourself: your ego. Keeping your ego in check is a lifelong pursuit. As Charles Duhigg explained in his book “The Power of Habit,” our bodies naturally want us to create habitual behaviors. Basically, our brains try to find the most efficient way…