Employee turnover rates in the hospitality industry are significantly higher than the national average. Address the root of the problem with these 5 tips.
Clayton Courtney · 4 min read
Conversational capacity is the ability to have constructive, learning-focused dialogue. Learn how to communicate more effectively with these tips.
Shannon Howard · 6 min read
The effects of positivity in the workplace have undeniable business benefits. We’re sharing 5 tips to increase workplace positivity in this blog.
Andrea Blasdale · 4 min read
Facebook has been in the limelight lately—and not for good reason. They need a drastic change to the way they do business. They need talent optimization.
Greg Barnett · 8 min read
Leveraging data from workplace personality tests will be the differentiator that gives your company a competitive advantage.
Alexandra LeBlanc · 5 min read
With turnover costing retail business owners thousands annually, reducing turnover is key to retail operations cost cutting. Here’s how to do it.
Alyson McKinster · 5 min read
Compensation is a major factor in employee attraction, retention, and turnover. Is your organization’s pay philosophy aligned with best practices?
Greg Barnett · 7 min read
Business problem solving is par for the course when you’re a CEO. Discover the discipline top CEOs use to solve their biggest challenges.
Erin Balsa · 7 min read
Aligning employees to business strategy is a critical component of talent optimization. Are your employees aligned? Read our blog to find out.
Lin Grensing-Pophal · 7 min read
Talent optimization is the future of work. Science, technology, analytics, and research will all help you leverage your people. Check out these resources.
Greg Barnett · 3 min read
Disruption is a gradual and insidious process—one that companies are increasingly learning to strategize around. Learn to embrace disruption in this blog.
Olivier Aries · 7 min read
Your mission, vision, and values can make or break your business strategy. Here’s how to design mission, vision, and values that inspire.
Drew Fortin · 5 min read
Take a good hard look at your company. Is it performing at its absolute best? If you’re like most leaders, you struggle to overcome common business challenges like turnover, employee disengagement, a changing market, bad hires (the list goes on and on). In spite of your best efforts and your best intentions, you can’t quite…
Erin Balsa · 9 min read
Just because you ask cashiers to collect email addresses from customers doesn’t mean they will. They might not cross-sell products like you ask them to either, or even embody your brand promise of customer service. Motivating your frontline employees— i.e. cashiers and customer service reps—to support your business goals can be a struggle. You might consider…
Erin Balsa · 7 min read
The best human resources leaders run departments that are fluid and proficient. This requires shaping effective processes but also knowing when to bend the rules. In fact, when we asked our people operations team to highlight top HR sins, recruiter Will Otto warned that process isn’t everything. Prioritizing process over common sense can come back to…
Jackie Dube · 3 min read