Don't be afraid to ask your underperforming employee tough questions

5 questions to ask your underperforming employee

5 min read

Underperformance can stem from many issues. Unclear expectations from management, poor cultural fit, and a lack of constructive feedback are just a few. Underperforming employees prevent your company from meeting its business goals. They can also dampen the rest of the team’s spirits. Bad energy is contagious. As a manager, you know you need to…

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Two engaged employees laughing

5 ways to reward employees for standout performance

6 min read

Decrease turnover and improve employee performance by using these techniques to reward your employees.

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Not all millennials are the same

How to manage different generations at work

5 min read

The American workforce comprises people from five different generations. At many companies, 20-somethings work alongside much older workers in similar roles. You might worry that differing attitudes toward work can cause a generational divide among your employees. And when leadership doesn’t understand how to manage different generations, this rift can and does happen. But a…

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manager evaluation form on a computer

8 questions that need to be on every manager evaluation form

5 min read

No one has a more immediate impact on employee engagement, productivity, and workplace satisfaction than direct managers of staff. Yet, most performance evaluation models are top-down—employees receive feedback from the people they report to, but managers rarely receive feedback from the people they manage. In fact, many companies don’t utilize manager evaluation forms at all. Good employees…

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At the heart of "how to run an effective meeting" is strategy.

How to run an effective meeting

6 min read

Think about the worst meeting you ever attended. Maybe one person monopolized the conversation and spoke ad nauseum about a topic that wasn’t important to everyone else. Perhaps the meeting started 10 minutes late because the previous group ran over their time slot. Or your facilitator struggled, in vain, to get the conferencing software to launch. Whatever…

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Managing millennials in the workplace means providing a variety of work stations to choose from.

You need to be flexible when managing millennials in the workplace.

3 min read

If you’re a manager, there’s a good chance you manage a millennial. According to Pew Research Center—and data from the U.S. Census Bureau—millennials make up 35 percent of the American workforce. When you view that workforce as a pie, millennials own the largest slice. Pew defines the millennial generation as anyone born between 1981 and…

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Good employees leave bad managers

Good employees leave bad managers with these 4 traits

5 min read

If you don’t yet have access to an employee experience survey, read on to discover four reasons why good employees leave bad managers.

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Manager sits behind desk at office

The traits of great managers (a data-driven analysis)

1 min read

We recently released the results of a study of 5,000+ employees about their perspectives on their managers. From it, we gleaned some amazing findings, all of which can be found in our People Management Study report. I had the chance to have a conversation with Craig Weber, author of Conversational Capacity, to talk about our…

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Meeting room discussion

The art of giving feedback

4 min read

Feedback is a little like management oxygen – we tend not to think much about it and take it for granted but when it’s absent we quickly encounter problems. We know feedback is an important element of management, and I’ve written about it on occasion, but I can’t say I’d seen a lot of insightful…

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Manager ratings and employee engagement levels

We asked 5,103 people about their managers. Here are 3 fascinating findings.

4 min read

The idea for this study was hatched in April when I was out there poking around the interwebs, trying to dig up some hard data about what traits are found in great managers (and terrible managers, for that matter). What I quickly found was there is an abundance of self-proclaimed management experts who opine about…

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The key to success: confidence

5 min read

Whether asking for a raise, presenting in front of a large group, or taking on a complicated project confidence is the key to success

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The mixed messages you’re sending employees

5 min read

Tom was a new sales support manager who’d been in the role for about a month. One of his employees, Rhonda, was quite a sensitive person, and although she’d been in the job three years and knew the role well, Tom felt she needed to be more forceful and decisive when dealing with the company’s…

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5 ways to avoid email misinterpretations

7 min read

Text, email, Facebook Messenger, heck, let’s even throw snail mail in there—nowadays, there are a ton of ways to communicate with our peers without having to interact face to face. And because of the ease and convenience, we have become dependent on these tools as our first form of communication. The problem is, the written…

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Employees in meeting

Not everyone is born to lead and other management myths

10 min read

I recently met up with Marissa Mias, marketing coordinator on my team, to discuss why some of the most infamous management myths exist, shared perspectives, and provided some tips to help managers at all stages of their career (watch the video). We scoured the internet, tapped our networks, surveyed hundreds, and leveraged our own experiences and…

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Man on laptop

The 5 C’s of exceptional management

5 min read

I often like to say there’s no cookie-cutter mold for successful management. Great managers come in all shapes and sizes.

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