Hiring for the head and the heart: Why team building isn’t all about experience
With the Great Resignation still churning around us, you may be asking yourself—where do I find the right employees? They may be right under your nose.
With the Great Resignation still churning around us, you may be asking yourself—where do I find the right employees? They may be right under your nose.
Perhaps your behavioral target indicates this person needs to be good at initiating contact, documenting communication. They should also act with integrity and support others. Here are five questions you might ask to hone in on this target candidate.
Let’s say your behavioral target indicates this person should be calm, understanding, personable – but also capable of troubleshooting complex situations. Here are five questions you might ask to hone in on the target candidate:
To nail your CSM hire, you’ll need to look beyond just skills and resume. You want to focus on ideal workplace behaviors, and you’ll need to ask the right questions to ensure the person you choose will exhibit those behaviors.