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Manager in a conference room
Hiring
10 min read

How to hire a top-performing loan officer

If you need to hire a loan officer you’re not alone. The position is in demand and companies are fighting one another to attract the best talent. According to the BLS, the need for these financial professionals is on the rise, with 11 percent job growth expected between now and 2026.  Algorithms can determine any…

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47' brand leader
People Management
4 min read

The one trait all great leaders must possess

To become a great leader you must take control over one major part of yourself: your ego. Keeping your ego in check is a lifelong pursuit.  As Charles Duhigg explained in his book “The Power of Habit,” our bodies naturally want us to create habitual behaviors. Basically, our brains try to find the most efficient way…

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Two engaged employees laughing
Employee Engagement
6 min read

5 ways to reward employees for standout performance

Decrease turnover and improve employee performance by using these techniques to reward your employees.

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BDR employee at desk with headset
Hiring
10 min read

How to hire a top-performing sales BDR

When you’re hiring business development reps, you can’t afford to get it wrong. Your sales development representatives are the first people your prospective clients talk to. This makes them very important to your company. You have to hire BDRs who can make a fantastic first impression, do effective lead qualifying, and book meetings to drive…

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Office plants like this one reduce employee stress.
People Management
5 min read

5 office plants that can reduce employee stress

Stress in the workplace is common. According to the American Institute of Stress, 80 percent of workers experience on-the-job stress. What’s more, 40 percent of employees said their job is “very” or “extremely” stressful. As a manager, you want your people to be happy and engaged—not tense and checked out. You’ll be glad to know…

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At the heart of "how to run an effective meeting" is strategy.
People Management
6 min read

How to run an effective meeting

Think about the worst meeting you ever attended. Maybe one person monopolized the conversation and spoke ad nauseum about a topic that wasn’t important to everyone else. Perhaps the meeting started 10 minutes late because the previous group ran over their time slot. Or your facilitator struggled, in vain, to get the conferencing software to launch. Whatever…

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Good employees leave bad managers
People Management
5 min read

Good employees leave bad managers with these 4 traits.

If you don’t yet have access to an employee experience survey, read on to discover four reasons why good employees leave bad managers.

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Manager sits behind desk at office
People Management
1 min read

The traits of great managers (a data-driven analysis)

We recently released the results of a study of 5,000+ employees about their perspectives on their managers. From it, we gleaned some amazing findings, all of which can be found in our People Management Study report. I had the chance to have a conversation with Craig Weber, author of Conversational Capacity, to talk about our…

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Meeting room discussion
People Management
4 min read

The art of giving feedback

Feedback is a little like management oxygen – we tend not to think much about it and take it for granted but when it’s absent we quickly encounter problems. We know feedback is an important element of management, and I’ve written about it on occasion, but I can’t say I’d seen a lot of insightful…

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Larry O'Toole of gentle giant giving an interview with predictive index
Hiring
1 min read

A candid interview with a gentle giant

“The most important person you’ll hire is the first person. That way everybody after will have to meet that same high standard.” – Larry O’Toole, founder of Gentle Giant This was just one of several insights the founder of Gentle Giant, Larry O’Toole, shared when he sat down for a candid interview with our Sr….

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Manager ratings and employee engagement levels
People Management
4 min read

We asked 5,103 people about their managers. Here are 3 fascinating findings.

The idea for this study was hatched in April when I was out there poking around the interwebs, trying to dig up some hard data about what traits are found in great managers (and terrible managers, for that matter). What I quickly found was there is an abundance of self-proclaimed management experts who opine about…

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Dani Dawkins laughing at work
Company Culture
5 min read

5 ways to build confidence in a new hire

No matter how you slice it, being the new person at any organization requires you to take a big step into unfamiliar territory. Two months ago, I joined The Predictive Index (PI) as the client marketing manager after working in account management at the same advertising agency for three years. And when I arrived on…

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