Clayton Courtney, Author at The Predictive Index

Clayton Courtney

Clayton is a customer success manager at PI. He once met his hero Liam Gallagher in a bar in New York.

How technology can help retain restaurant employees

5 min read

The turnover rate in the hospitality industry is at a post-recession high of 74.9%. Read this blog to learn how technology can solve restaurant turnover.

Hiring

5 common summer hiring mistakes and how to avoid them

5 min read

In the hospitality industry, summer months often demand increased staffing. Learn the 5 most common seasonal hiring mistakes and how to avoid them.

Employee Engagement

5 tips to reduce turnover in the hospitality industry

4 min read

Employee turnover rates in the hospitality industry are significantly higher than the national average. Address the root of the problem with these 5 tips.

how to hire a top-performing hotel manager The Predictive Index

Hiring

How to hire a top-performing hospitality general manager

7 min read

Hiring a top-performing general manager is key to success at your hotel. But what makes a high-performing GM, and where do you find them? Read on to find out.