Clayton Courtney, Author at The Predictive Index

Clayton Courtney

Clayton is a customer success manager at PI. He once met his hero Liam Gallagher in a bar in New York.

5 tips to reduce turnover in the hospitality industry

May 21, 2019 • 4 min read

Employee turnover rates in the hospitality industry are significantly higher than the national average. Address the root of the problem with these 5 tips.

how to hire a top-performing hotel manager The Predictive Index

Hiring

How to hire a top-performing hospitality general manager

March 22, 2019 • 7 min read

Hiring a top-performing general manager is key to success at your hotel. But what makes a high-performing GM, and where do you find them? Read on to find out.