Oz Guner is a Business Intelligence Analyst at PI.

Is your NPS process set up for success?

6 min read

You need some sort of system if you want to accurately gauge customer sentiment and apply it to your business. That’s especially true when those customers are offering a positive sentiment.

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2019 hr technology report small business the predictive index

What does responsible BI usage look like?

4 min read

There’s an inherent sensitivity to business intelligence, no matter the organization. So what constitutes “responsible usage” is a point of constant discussion.  Still, Amazon’s recent job posting soliciting two Intelligence Analysts who would have access to “actionable intelligence” raised some eyebrows. That access would include “sensitive topics that are highly confidential, including labor organizing threats…

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