Controller background

Controller

Controllers are self-disciplined and fast-paced— always driving themselves to get things right. Controllers are typically straightforward, responsible and factual. They work hard to develop technical expertise, respect authority and operate within established guidelines.

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Signature work styles

Keep calm and ask the Controller. The Controller is always on top of every detail. They have a copy of the rulebook memorized and are continuously monitoring all of your data for compliance—so whatever your question might be, they can usually give you a quick, factual answer. They are very decisive, but are also sticklers for the letter of the law. Don’t ask them to make a wild guess, take a crazy risk, or break the rules for you.

Working with a Controller

Key attributes

Behaviors

Autonomous
Matter-of-fact
Inpatient
Precise

Needs

Autonomy in problem-solving
Room for introspection
Fast paced work environment
Understanding of rules

Strengths

Builds strong, structured plans
Anticipates problems
Proactive and results-oriented
Has respect for authority

Will O
A Controller's story

Hear what PI's Will Otto has to say about being a Controller.

My life as a Controller
Controller background