Autonomy in problem solving
Room for introspection
Opportunities to work at a fast pace
Understanding of rules and regulations
Skeptical of new people
Difficulty delegating authority
Can be resistant to change
May appear brusque
Before you know whether someone is the right person for the job, you need total clarity and alignment on the results you’re after. What’s the goal or desired outcome? When we ask questions like this, we get a better understanding of the need to align people strategically for specific results.
When you put people in the right roles, you avoid turnover, toxicity, disengagement, and lost productivity. In the case of the Controller, while they can do a variety of things well, they naturally gravitate toward strategic activities that seek to produce results and increase efficiency.
Often managers try to manage everyone the same way—and that’s usually the way they like to be managed. But this approach can backfire. People like to be managed differently—and it may not always be in a way that comes naturally to you. Even beyond the individual needs, teams require different leadership styles. You wouldn’t manage a sales team the same way you’d manage a team of developers.
When working with Controllers, remember that they’re likely to be thorough, conservative, impatient, and self-disciplined. They’re typically less effective when project guidelines are ambiguous and the work environment is constantly changing. Controllers are strong at executing highly specialized, detailed work. When managing this profile, consider some of the following suggestions:
Give them specifics.
Provide opportunities to work at a fast pace.
Allow them to make autonomous decisions.
Stay on track and on time.
Provide them with a clear definition of responsibilities and authority.
Explain changes taking place and how they’ll be rolled out.
Companies that struggle to build high-performing teams are often missing critical people data. With The Predictive Index and talent optimization, you can stop guessing at how to get the most from your people— and better align your people to deliver on the results you’re after.