Operator

  • Cooperative
  • Pragmatic
  • Stable
  • Thorough

Operators are people you can count on. Patient and conscientious, they're usually among the most cooperative people on any team. Operators will remain stable, thorough, and relaxed in most circumstances.

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Characteristics of an Operator

Natural Strengths

  • Cooperative
  • Pragmatic
  • Stable
  • Thorough

Common Drivers

  • Reassurance
  • Opportunities to work with facts
  • Understanding of rules and structure
  • Freedom from unchanging priorities

Blind Spots

  • Can be highly task-focused
  • Often overly cautious
  • Uncomfortable with ambiguity
  • Needs a plan to follow

The Operator on a team

Operators are cooperative team players. They’re known to be relaxed, informal, and responsive. They thrive in and help contribute to a culture of stability. Teams are often designed by default rather than intention. A strategic, data-driven approach to building teams is what helps organizations win.

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Managing an Operator

Often managers try to manage everyone the same way—and that’s usually the way they like to be managed. But this approach can backfire. People like to be managed differently—and it may not always be in a way that comes naturally to you. Even beyond the individual needs, teams require different leadership styles. You wouldn’t manage a sales team the same way you’d manage a team of developers.

When working with Operators, remember that they’re affable, approachable, accommodating, and detail-oriented. They have a high tolerance for systematic or repetitive work and are more comfortable with familiar people. Operators are also respectful and accepting of others’ decisions. When managing this profile, consider some of the following suggestions:
Ensure freedom from individual competition.

  • Provide a plan for them to follow and clear direction.
  • Allow them to do systematic work.
  • Help them learn through repetition.
  • Provide consistent and dependable support.
  • Build a stable environment.
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