Victor is a management author and speaker.

Meeting room discussion

The art of giving feedback

4 min read

Feedback is a little like management oxygen – we tend not to think much about it and take it for granted but when it’s absent we quickly encounter problems. We know feedback is an important element of management, and I’ve written about it on occasion, but I can’t say I’d seen a lot of insightful…

Meeting room discussion
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Narcissist preparing for interview

Why narcissists excel in job interviews

3 min read

There’s an old consumer-protection saying that “if a deal looks too good to be true, it probably is.” For hiring managers I’d amend that adage slightly and say, “If a candidate seems too charming to be true, he probably is.” Don’t get me wrong—there’s nothing wrong with charm in business. But there’s also data suggesting…

Narcissist preparing for interview
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people in training room

When it comes to motivation, one size doesn’t fit all

5 min read

I knew about “management by objectives.” Then I learned about “management by biscuits.” You can learn about management in the unlikeliest places. In this case, it was from Hamish, my out-of-control West Highland Terrier.

people in training room
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Man on computer working

The quiet epidemic of under-management

3 min read

We hear a lot in the business world about over-management, specifically the well-documented and demoralizing tendency toward micromanagement. In fact, a 2014 accounttemps survey found that 68% of people who felt micromanaged found it demoralizing. But we hear relatively little about under-management. Yet this quality—this tendency to (often subtly) avoid one’s managerial responsibilities  definitely plays…

Man on computer working
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Communicating to employees

Decoding management communication

2 min read

Communication is the oil that keeps the engine of your organization running smoothly, and it all starts with management.  “I never met a good manager who wasn’t also a good communicator.” Today, more than two decades later, I still remember the conversation well. I was discussing “what makes an effective manager” with one of our company’s…

Communicating to employees
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Plan A vs. Plan B

The new way to approach employee objective-setting

4 min read

In order for employee objective-setting to work, it needs to be approached as more than a frustrating bureaucratic exercise Here’s a counterintuitive observation about setting employee objectives: The longer I was in management, the longer it took me to do them. 

Plan A vs. Plan B
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Dealing with bad employees

What to do when you can’t stand the people you manage

4 min read

Frustrating employees got you down? Here are 5 ways to combat this management nightmare. In one key area, senior management differs not at all from the role of the supervisor on the shop floor. Regardless of your level in an organization, you will over the course of your management career have difficult people to deal…

Dealing with bad employees
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Employee creating logo on computer

3 tips to optimize your creative talent

4 min read

When it comes to your creative employees, it’s about telling them what to do, not how to do it Nearly all companies want innovation and creativity to keep their business vital, but the fact is many executives aren’t overly comfortable working with creative individuals. Why? They often have fundamentally different mindsets. C-suiters tend to be…

Employee creating logo on computer
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