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Victor Lipman is a management trainer and author.

Meeting room discussion

The art of giving feedback

4 min read

Feedback is a little like management oxygen – we tend not to think much about it and take it for granted but when it’s absent we quickly encounter problems. We know feedback is an important element of management, and I’ve written about it on occasion, but I can’t say I’d seen a lot of insightful…

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Man on laptop

The 5 C’s of exceptional management

5 min read

I often like to say there’s no cookie-cutter mold for successful management. Great managers come in all shapes and sizes.

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People working at laptops

Toby in ‘The Office’ is funny but wrong

4 min read

True confession: Toby was my favorite character on The Office.

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Narcissist preparing for interview

Why narcissists excel in job interviews

3 min read

There’s an old consumer-protection saying that “if a deal looks too good to be true, it probably is.” For hiring managers I’d amend that adage slightly and say, “If a candidate seems too charming to be true, he probably is.” Don’t get me wrong—there’s nothing wrong with charm in business. But there’s also data suggesting…

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people in training room

When it comes to motivation, one size doesn’t fit all

5 min read

I knew about “management by objectives.” Then I learned about “management by biscuits.” You can learn about management in the unlikeliest places. In this case, it was from Hamish, my out-of-control West Highland Terrier.

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Man on computer working

The quiet epidemic of under-management

3 min read

We hear a lot in the business world about over-management, specifically the well-documented and demoralizing tendency toward micromanagement. In fact, a 2014 accounttemps survey found that 68% of people who felt micromanaged found it demoralizing. But we hear relatively little about under-management. Yet this quality—this tendency to (often subtly) avoid one’s managerial responsibilities  definitely plays…

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Dealing with bad employees

What to do when you can’t stand the people you manage

4 min read

Frustrating employees got you down? Here are 5 ways to combat this management nightmare. In one key area, senior management differs not at all from the role of the supervisor on the shop floor. Regardless of your level in an organization, you will over the course of your management career have difficult people to deal…

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Manager in Predictive Index workshop

Conflict management: Are you sweeping it under the rug?

4 min read

Handling conflict and being ready to face it is a key component of being a leader

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People holding each other accountable

The one leadership attribute CEOs need to drill through their organization

3 min read

This simple leadership attribute makes an everyday difference in how effectively an organization runs If I were the CEO of a sizable company and were looking for one leadership attribute to drill down through my organization, it wouldn’t be one of those big highly publicized marquee qualities like, say, strategic thinking or innovation or disruption….

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