Two managers map out organizational design
Company Culture

3 signs you have poor organizational structure

Here are three signs you have poor organizational structure. If you see that your organizational design needs fixing, we can help.

Shannon Howard · 4 min read

Gen Z worker at desk
Company Culture

3 ways Gen Z will change the workplace

Move over, millennials: Generation Z is growing up, and its oldest members are now entering the workplace. Individuals from Gen Z (ages 7-22 in 2019, according to Pew Research) have much in common with millennials—but there are some significant differences, too. The more you understand what makes Gen Z tick, the better positioned you’ll be…

Laura Gayle · 5 min read

talent optimizer helping clients create mission and vision statements
Company Culture

How to help clients craft their mission and vision statements

When you’re working with clients to solve their business challenges, you might consider having them revisit their mission and vision statements. Too many companies phone it in when writing these key messages because they think mission and vision statements don’t matter. But if approached intentionally and strategically, they can make a massive positive impact. As…

Erin Balsa · 5 min read

Great leaders inspire followership
People Management

How great leaders inspire followership

There is an interesting leadership conundrum that’s common in business settings: informal leaders often have many loyal followers while formal leaders may have few—maybe none! Why? Because leadership isn’t something that can be simply bestowed upon someone by an organization. It’s something that is earned. “The language used for effective followership is ‘exemplary followership,’ coined…

Lin Grensing-Pophal · 5 min read

Management skills for talent optimizers
Hiring

20 management skills for talent optimizers

As a talent optimizer, you need to master diverse leadership and management skills. You might be naturally adept at some of the following skills—but developing competency in others will force you to stretch beyond your comfort level to close gaps. While it won’t be easy, doing that important work will set you up to be…

Erin Balsa · 12 min read

Hiring the whole candidate is key to a sound talent strategy.
Interview Questions

8 hiring process steps we recommend (and model at PI)

At The Predictive Index, we pride ourselves on modeling best hiring practices using the PI solution and talent optimization.  As we work with clients in the implementation stage, they find it helpful to hear how we use PI in our own hiring process. Here’s an insider’s look at how we leverage behavioral and cognitive data to…

Liz Palmieri · 7 min read

Account Managers at PI working
Hiring

This is what makes a great accountant extra successful

There are certain behavioral traits that are common to all great accountants, whether the person is an individual tax professional or a CFO of a multibillion-dollar company.  Great accountants are detail-oriented, of course, or “high D” in Predictive Index speak. They must be thorough and precise—and comfortable living within rules and guidelines, thank you AICPA. (If…

Ashley Driscoll · 5 min read

pro talent optimizer
Company Culture

What is talent optimization?

Take a good hard look at your company. Is it performing at its absolute best? If you’re like most leaders, you struggle to overcome common business challenges like turnover, employee disengagement, a changing market, bad hires (the list goes on and on). In spite of your best efforts and your best intentions, you can’t quite…

Erin Balsa · 9 min read

Frontline employee customer service rep
Employee Engagement

How to motivate frontline employees

Just because you ask cashiers to collect email addresses from customers doesn’t mean they will. They might not cross-sell products like you ask them to either, or even embody your brand promise of customer service. Motivating your frontline employees— i.e. cashiers and customer service reps—to support your business goals can be a struggle. You might consider…

Erin Balsa · 7 min read

leadership book on a table
People Management

Best books for leaders to kick-start 2019

Luke Thomas is the head of growth at getAbstract, which finds and rates the top business books, articles, and video talks then summarizes them into 10-minute abstracts. Today, the company is the world’s leading provider of compressed knowledge for organizations of all sizes. A new year has begun and many of you are working hard at…

Luke Thomas · 5 min read

people management is easier with behavioral assessments
People Management

A conversation about people management with Jeff Haden

Author and LinkedIn thought leader Jeff Haden talks about people management, millennial managers, and even “chug points.”

Thad Peterson · 31 min read

Hiring

How to hire a top-performing project manager

Fulfilling the point-person role to see projects through to fruition, project managers must be up for the challenge of spearheading necessary tasks and taking the fall if something goes wrong. A good project manager can be the difference between meeting deadlines, budget and, scope requirements and failing to meet expectations. With so much at stake,…

Erin Balsa · 11 min read

HR can be a strategic partner
Hiring

HR as a strategic partner: collaborating for success

The best HR professionals aren’t the compliance officers of old: they’re strategic partners in planning, org design, and driving the business to success.

Riia O'Donnell · 4 min read

financial services worker
Hiring

With labor shortages affecting the financial services sector, it pays to plan ahead.

As tempting as it may be to fill a position with a “good enough” candidate, in the long run, it pays to hold out for the right candidate. That’s especially true right now when a growing shortage of skilled labor is affecting the financial services sector. A 2018 study by Korn Ferry predicted a worldwide…

Erin Balsa · 4 min read