
How to handle your customer success team’s hybrid work challenges
As businesses have moved to remote and hybrid operations, one nagging problem persists: How do companies navigate the inevitable customer success team challenges?
As businesses have moved to remote and hybrid operations, one nagging problem persists: How do companies navigate the inevitable customer success team challenges?
The daily standup meeting has taken on new significance in the socially distanced workplace. On some days, it’s the only human interaction remote team members get. More extraverted employees may find themselves chomping at the bit when these discussions start. They’re eager to share what they have going on, but that eagerness needs to be…
Remote work is complex—you don’t need nuanced behavioral data to understand that. But when you start to apply behavioral learnings, and think about how a virtual workplace might affect your people differently, you can begin to unpack the challenge.
we’ve seen a sudden shift from in-person to remote work, then to more complex hybrid arrangements. Meanwhile, a robust job market has meant increased employee expectations all around. And, of course, there are the still evolving challenges coming from new technology like AI.
Great managers are constantly performing a high-wire act. They balance their people’s needs with a wide range of critical duties, often playing psychologist, strategist, and quality control specialist all at once. These managers are always striving for team cohesion. They’re also focusing on broader company goals and adhering to the stated mission—all of which becomes…
You may have heard that we’re dealing with “unprecedented times.” And while that’s become a bit of a cliché, for those navigating full-time remote work for the first time, this truly is uncharted territory.
Like most everything about 2020, Thanksgiving is looking a little different this year. But we can still express gratitude and appreciation for each other while we’re apart. Here at PI, we’re embracing an old tradition that takes on new meaning in a remote work environment: We’re bringing back pen pals! And we wanted to share the…
Having a robust HR communications strategy in place has become especially important, as more organizations embrace remote and hybrid work options. For many, the HR department is no longer a quick walk down the hall.
If you work in tech, or your office has adopted a remote or hybrid way of working, there’s a good chance you’ve used Slack before and understand the benefits as well as the pitfalls, such as Slack holes and ‘always-on’ communication.
With the rise of remote and hybrid workplaces, along with the growing share of employees demanding deeper connections, greater recognition, and a sense of shared purpose from their job than ever before, more organizations are realizing the value and importance of the simple one-on-one.
With the rise of remote and hybrid workplaces, along with the growing share of employees demanding deeper connections, greater recognition, and a sense of shared purpose from their job than ever before, more organizations are realizing the value and importance of the simple one-on-one.
Our Philosophy When COVID hit, it sparked change like never before. Remote work became permanent work. Political unrest created workplace unrest. As personal and professional lives blurred, companies were forced to reevaluate their definitions of diversity, equity, inclusion, and belonging. Years have passed, but the hard work remains. Today’s employees want to bring their full…