Frontline employee customer service rep
Change Management
12 min read

How to handle your customer success team’s hybrid work challenges

As businesses have moved to remote and hybrid operations, one nagging problem persists: How do companies navigate the inevitable customer success team challenges?

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Dealing with bad employees
People Management
4 min read

What to do when you can’t stand the people you manage

Frustrating employees got you down? Here are 5 ways to combat this management nightmare. In one key area, senior management differs not at all from the role of the supervisor on the shop floor. Regardless of your level in an organization, you will over the course of your management career have difficult people to deal…

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Jill and Marissa laughing
Uncategorized
9 min read

The dominant personality at work: high vs low dominance traits examined

This blog post is the first of a four-part series covering the four behavioral drives that The Predictive Index™ measures in its PI Behavioral Assessment. Why do we behave as we do? That question has preoccupied philosophers, psychologists, and researchers for millennia. Left unanswered, this question relegates all types of human behavior to a mystery….

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Meeting with clients
People Management
7 min read

My life as a PI Persuader

Hi there! My name is Matt and I’m a Persuader. More on that in a bit, but let me first set the stage by telling you a little bit about myself.

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diverse employee stands outside workplace
Hiring
5 min read

How to increase workplace diversity with employee referrals

Vinayak Ranade is the Founder and CEO of Drafted, an innovative referral hiring solution.  Employee referrals are known to result in more efficient hiring. As you can see in the below SlideShare, U.S. companies hire 29 percent of their workforce through referrals—and at least 88 percent of employers love employee referrals. At companies like Ernst & Young,…

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management consultant taking a virtual consulting certification

Are consulting certifications valuable?

Looking for the right consulting certifications for your needs? Here are some recommendations that can provide real value for your practice.

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PI engineers working in the office
Company Culture
7 min read

Back to the office: Keys for safely returning people to the unknown

If you’re tasked with coordinating, communicating, or deciding on any aspects of a return-to-office plan this year, we feel for you. Simply put, it’s an unenviable position to be in. Social distancing mandates vary from state to state, sometimes even town to town, and different businesses require different levels of in-person interaction to function efficiently….

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Holding employees accountable

Much like feedback, holding someone accountable to something means there needs to be a clear goal or expectation set. Even CEOs struggle with holding people accountable. So, how do we get better? Consider yourself. Are you holding yourself accountable? If the answer is no, then you’re not setting the right example for your employees. Demonstrate that…

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consultant helping client navigate uncertainty using talent optimization

10 tips for consultants during an economic downturn

Looking to better support your clients during this difficult time? Here are 10 tips on how to improve your consulting engagements.

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Talent Optimization
3 min read

Seeing through perception bias: Get the infographic.

The perception gap manifests in many ways. HR can help mitigate perception bias through the use of behavioral data.

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Hiring
7 min read

Critical thinking interview questions 

Learn the best critical thinking interview questions to assess problem-solving and decision-making skills in candidates. Hire top talent with confidence.

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engaged employees
Hiring
5 min read

Top causes of a high turnover rate

Learn the top causes of high employee turnover, its impact on productivity and culture, and strategies to improve retention and engagement.

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Company Culture
5 min read

PI Wrapped: The year in BAs, industry accolades, podcast replays, and more – en route to Better Work, Better World

We’re recapping highlights from PI’s year, and as a show of gratitude, we’ve compiled some neatly wrapped playlists, arranged by Reference Profile.

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Learn about yourself by taking a behavioral assessment
Uncategorized
10 min read

Effective manager leadership training for team success

Manager leadership training helps empower leaders at all levels of an organization. Learn about the training options available and how to select the right ones.

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