Prepare for upgrade Platform and Admin features Upgrade support by product Learn and understand the new features, improved functionality, notable changes, what’s ahead, and FAQs for each product. What’s next? Feedback on this resource
Single sign-on (SSO) is an authentication method that lets you log in to your PI account using a business Google or Microsoft account. How SSO works SSO leverages sign-in information from popular web platforms (like Google and Microsoft). When you log in with SSO, our application interfaces with Google or Microsoft to verify your identity…
Multi-factor authentication is a user verification method designed to protect your account from security breaches and cyberattacks. MFA helps prevent bad actors from accessing your account even when they’ve stolen your login email and password. How does MFA work? MFA works by requiring you to provide an additional form of identity verification, or “factor,” on…
Scorecards can help you determine how well you’re working with members of your team. You can download them here.
Learn about the rebranding of the Craftsman Reference Profile to Artisan, along with other inclusive changes coming to the PI platform.
Can I sign up for Hire Free with Gmail or another free email service? No. Only business email domains are accepted for Hire 2.0. What happens if a user from an active PI software account tries to create a Hire Free account? The user will receive the below error message. This happens regardless of the…
Add a new user Share a Job with another user Share a Candidate with another user Allow a user to see all Jobs or Candidates Allow a user to edit all Jobs or Candidates If you want to allow two users to collaborate on a Job or Candidate, we recommend Share a job with another…
Every individual is wired differently. Their behavioral makeup dictates how they approach and respond to situations in the workplace. And the more insight you have into those behaviors, the better equipped you are as a colleague, team, or organization to understand your people – and put them in positions where they will thrive. Let’s explore…
If you never received your password reset email, there’s a few possible reasons why. Blocked by a firewall You may not be receiving the password reset email due to your company not safelisting PI’s URLs. To ensure all PI software-related emails are delivered, make sure your IT team has safelisted the following: Inactive account If…
You’ve completed your first Team Discovery Session—what’s next? How do you take what you learned in your session and begin applying it day to day? It probably comes as no surprise that significant change takes time. That’s where the Team Action Planner comes in. Below, we’ll explore how to use the planner to find actions…
How can I access or share the sample questions? The PI Cognitive Assessment Sample Questions are found in the administrator’s invitation, if the administrator chose to include them. Anyone with this link may complete the sample questions. No personal information is requested or stored in association with the sample questions. PI account owners can include…
Millions of people complete the PI Behavioral Assessment every year, and some people will be asked to complete the assessment multiple times. Participants should not be asked to complete the PI Behavioral Assessment more than once per year, and participants should only be surveyed when there is a need to collect behavioral scores. Our research…
What is engagement? Employee engagement is the emotional commitment a person has toward both their company and their company’s goals. When people are really engaged, it ultimately leads to a feeling of psychological ownership, where people work, act, and make decisions like they’re actually a part of the company and its ownership. Engagement is not…
On this page we cover: Work Styles Framework By mapping people and strategy to this framework we create a common language to consider an organization’s talent in relation to its business initiatives. Quadrants in opposing positions embody competing values. Quadrants that are adjacent to one another embody some shared values. Click on each quadrant below to learn about how they…
Engagement Overview What is Engagement? Engagement is an individual’s emotional commitment to their organization and its goals. Why is Engagement important to organizations? Turnover, absenteeism, customer satisfaction, safety, productivity, and other metrics are related to engagement in a way that has a positive influence on the organization and its bottom line. How do I improve…