Lead Outreach

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Use Partner Tech Cafes to learn new technical skills

Once to twice a month, Partner Relations hosts a Partner Tech Cafe. These sessions are partly educational and partly intended for support. Each Partner Tech Cafe begins with a 15-minute walkthrough of a specific software topic, which the speaker illustrates with live examples and dashboards. Afterward, we open the floor for Q&A, where the speaker…

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Use “Ask Partner Success” for sales support

As a new partner, most of your questions will be answered by your Partner Activation Manager (PAM). After that period, you can use our “Ask a PSM” sessions for continued support. Our Partner Success department hosts “Ask Partner Success” drop-in sessions every Tuesday, Thursday, and Friday from 11am-12pm EST. In the first ten minutes of…

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Use WalkMe to access Force BC support

Having trouble in Force BC? You don’t need to go it alone. Force BC has WalkMe, a built-in tool, to help you out. WalkMe is accessible by clicking the “Need Help” tab on the right side of the page. The tab is always visible, and moves up and down as you scroll through the page….

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Force BC Training: Answering your technical and sales questions

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Workshop resources

Descriptions of all current workshops for clients. SHRM/HRCI credit codes for clients. Best practices for virtual workshops: Virtual Instructor Led Training (VILT) Best Practices Using Zoom for Virtual Workshops Workshop materials and the facilitator’s guide for Drive Results With Talent (DRWT).

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Report a Content Licensing Fee (CLF)

When you bill your clients directly for services, you’ll need to pay a Content Licensing Fee (or CLF) each month. The CLF only needs to be paid after you’ve completed the workshop and collected payment from the clients. Go to Force BC. In the top menu, select “Content Licensing Fee Statement.” In the top right,…

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Master Trainer Workshops

A Master Trainer, is a certified partner that has gone through special training to deliver high quality training to clients. To understand more about the training program, how to access the master trainer schedule, and what qualifies a partner to become a master trainer, please review the following documents:

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Void a workshop materials order

The instructions below will show you how to cancel a materials order. Material orders can be changed until one business day before they ship. Go to the workshop in Force BC. Select the “Related” tab. Select the order you want to void. In the bottom right corner, select “Void.” Select “Yes” to confirm.

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Track materials order

If you subscribed to updates when you placed the order, you’ll receive a confirmation email one hour after the order is placed. The day after the order is shipped, you’ll receive an email with a link to the tracking information. If you didn’t subscribe to updates or you’ve lost the emails, you can also track…

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Order workshop materials

Most workshops require workshop materials: books, worksheets, and other items to help clients learn.  Once you’ve created a workshop, you can order materials by going to that workshop’s page in Force BC. After you place the order, you can track its status in Force BC. Orders can be changed until one business day before the…

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Run your first workshop

If you haven’t done much public speaking, running your first workshop might be intimidating. Running a workshop isn’t about being the most charismatic speaker: It’s about being thoughtful and prepared. We’ve put together our best workshop tips and questions below, divided into five categories: Be prepared. Know your audience. Know your workshop. Manage the learning…

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Complete a workshop or consulting session

Go to Force BC. In the top menu, select “Workshops.” This will take you to a new page. Find the workshop or consulting session and select “Complete.”

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Add participants to a workshop

Go to Force BC. In the top menu, select “Workshops.” This will take you to a new page. Select “Upcoming Workshops.” Find the workshop and select “Manage Participants.” Enter the name of the Associated Client. This will allow you to add the Associated Client’s employees to the workshop. Add participants through one of the following…

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