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Recognize each team member’s strengths.

Most organizations are comprised of a wide variety of employees. These employees differ not only in terms of seniority, experience, functional expertise, and skill sets, but also in their natural behavioral preferences. Some employees, for example, may be naturally detail-oriented and prefer precise instructions, while others may prefer to work under less rigid guidelines and…

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Introduction to Design

Design is part one of the four-part talent optimization discipline. This is where you’ll create and continuously evolve your people strategy.  Why design is important to talent optimization Many companies cobble together employees without considering team dynamics, and they appoint leaders who might be excellent individual contributors but who lack the self-awareness and/or motivation needed…

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Talent optimization: a four-part discipline

Talent optimization is a four-part discipline for aligning your business strategy and your people strategy so that you can achieve your desired business results. At its core is the collection, analysis, and application of people data.  Here are the four aptitudes you must master to practice talent optimization successfully: 

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Talent optimization essentials

There are five essential truths of talent optimization.  1. Talent optimization exists within business context.  Talent optimization doesn’t happen in a vacuum. It’s informed by business strategy and it produces—or fails to produce if not implemented—desired business results. Most businesses have some form of a business strategy. Many times, this strategy reads out in technical…

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Introduction to talent optimization

Talent optimization is the discipline of aligning business strategy and talent strategy. It’s a strategic process by which organizations optimize employee performance and experience to achieve their aspirations and maximize their results. As a business leader, it’s your job to make sure your company puts your talent into the optimal position to produce your desired…

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Talent Optimization Certification

Frequently asked questions (FAQs) How it works Note: We offer two certifications based on role: the Talent Optimization Leader Certification and the Talent Optimization Consultant Certification. On the next page, you’ll self-select your role so we can customize your certification experience.

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Renewal Best Practices

Just like that first impression with the client, renewals are also vital in the client lifecycle. It’s important to follow these best practices to ensure a smooth process. Having a regular quarterly business review ensures continuous communication with the client. That being said, you also want to communicate when the renewal is approaching. Don’t wait…

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Renewal Engagement FAQ

Renewals can be a perfect time to discuss how clients can take PI to the next level. However, at renewal time it can be hard to get a hold of clients. Below is an FAQ around what you can do if a client isn’t engaged with you come renewal date:

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Introduction to renewal upsell and expansion

Video Length: 1 Minute

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