Redefining what metrics matter most

Most businesses monitor much of the same data: sales figures, qualified leads, NPS, P&L, etc. And while these may remain critical barometers of business health, they exist largely apart from people. Complement these business metrics with people metrics–specifically employee engagement data. Check out the activity below to see how using engagement surveys can help you…

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Focusing on the four underlying engagement drivers

Before we dive into what employee data to collect and what to do with it, it’s important to understand the four engagement drives. According to the 2020 State of Talent Optimization Report, on average, only 22% of senior leaders feel they actually know what’s driving employee disengagement. Many companies try to win their employees over through…

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Improving two-way communication

Let’s say you run an employee engagement survey and one of the results is: It sounds like there might be a concern with open communication with a lower score like this. Employees not only want their voices to be heard but also want clear expectations around the work they are being assigned. When an employee feels…

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Aligning goals to your business strategy

Perhaps your communication is fine but an employee still feels complacent at work. If you receive low survey scores for a statement like “I am excited to come in to work everyday” or “I believe my work makes an impact for the organization”, then your next action is to start aligning goals to the main…

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Self-awareness of your leadership superpowers

Manager self-awareness is a key contributing factor to employee engagement. A manager that’s aware of their own natural behavioral tendencies and has the ability to adapt to the needs of others, is a manager that can motivate others and get the best out of their team members. During times of stress or pressure, we all…

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Measuring what matters

Having engaged employees sounds wonderful, but where should we start to get there? As with any aspect of talent optimization, real data can analyze and pinpoint where to focus. Engagement data should be collected directly from your employees to understand the four areas of potential misalignment. Take a look at some example questions you could be asking below:…

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What is employee engagement

What is employee engagement anyway? At its core, employee engagement is simply the relationship between an employee and the organization they work for. Simple, right? But if you take it a layer deeper, engagement is fueled by fit and satisfaction with one’s job, manager, company culture, and coworkers. Why does that matter? Engaged employees are…

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Empowering employees to be resilient

Resilience is the ability to manage through adversity by reacting to situations and managing them rather than letting them manage you.​ It’s what will hold your business strategy together, even when times are tough. But resilience also applies to the people of your organization. When the chips are down, every action or decision your people…

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Why and how to measure disengagement right now
Employee Engagement COVID