Creating an amazing customer journey: Announcing the launch of Catalyst
PI community, education, and support now offered through new PI Catalyst platform
At PI, our team is super-focused on user experience and the customer journey. And, as is often the case with human capital management solutions, strategic application and use-case development is usually limited to those who possess the career experience and know-how needed to put them into action. PI was no different…until now.
Today PI is excited to announce the launch of Catalyst — a revolutionary platform tailored to the PI customer journey. True to its name, Catalyst gives our clients access to the people, materials, and support they need to get the most out of PI, and have maximum impact across their organization. Catalyst is tightly integrated with the PI workforce assessment software, allowing users to seamlessly go between doing and learning.
Here’s a breakdown of the Catalyst platform:
- Community – PI users can now connect with, and learn from, fellow PI users in our exclusive Community. We’ve also loaded it with fun and educational challenges for users to complete and earn rewards as they implement and maximize PI in their organization.
- Education – As the perfect complement to our management workshops, we’ve created additional learning materials, implementation guides, and plans to make rolling out PI in your organization a snap.
- Support – Software help, guided tours, and our knowledgebase of PI help articles ensures our clients can quickly access what they need to use PI from hire to inspire.
People are complex. Software may help us predict workplace behavior so we can make the best human capital management decisions, but it will never replace the need for self-awareness and practice necessary to hire the best, inspire them, and keep them engaged. Catalyst is our response to that need and we are extremely excited about the impact it will have on the PI customer journey.
Check out this video to learn more about Catalyst!