Hospitality Companies Use The Predictive Index to Hire Top Talent, Increase Productivity, and Make People Strategy a Competitive Advantage

TurnKey Rentals, The Four Seasons, Sandals, and Hundreds of Other Hospitality Companies Reduce Turnover and More with Talent Optimization

BOSTON, Mass – June 4, 2019 – The talent shortage facing the hospitality industry is one of the most acute. Propelled by an increase in discretionary income, the industry is growing, and demand continues to rise. While these are positive trends, rapid growth also poses major talent challenges, including numerous open positions, higher customer expectations, and greater pressure to deliver exceptional customer service.

The Predictive Index, the leader in talent optimization, gives hospitality leaders—at companies such as TurnKey Vacation Rentals, The Four Seasons, Denny’s, Sandals Resorts International, Subway, Omni Hotels and Aronimink Golf Club—access to the people data and strategy they need to design great teams and cultures, make objective hiring decisions, and develop their leaders to overcome talent challenges and reach their business goals.

TurnKey Vacation Rentals, a full-service vacation rental company, became a customer of The Predictive Index in mid-2018. A fast-growing category within the hospitality space, premier vacation rentals are slated to grow 7.2% annually. To capitalize on that growth, TurnKey partnered with PI to focus on strategically optimizing their talent to help them gain market share on major competitors like Airbnb, VRBO, and HomeAway.

Since partnering with PI, TurnKey reduced their time-to-hire for operations and sales roles by 82% and 55% respectively—making them more competitive in the war on talent—and experienced a successful cultural shift. Because people strategy now plays such a significant role in the success of Turnkey’s business, their leadership team also views the People team as a strategic business partner.

“Without The Predictive Index, there’s no way we could have accomplished what we’ve been able to accomplish,” said Jennifer Oswald, VP of people operations at Turnkey Rentals. “PI has allowed the people operations team to become a true business partner to teams across the organization by enabling us to work with them to determine what makes people successful. Plus, we’re hearing from managers that the new hires we’re bringing in with PI are the best they’ve ever had. PI can make you a hero.”


New Webinar! ESP for hiring: Using science to predict candidate success

To learn more about how TurnKey optimizes their talent, watch the webinar ESP for hiring: Using science to predict candidate success: https://piworldwide.wistia.com/medias/vsat1161hp.


About The Predictive Index

The Predictive Index (PI) is an award-winning talent optimization platform that aligns business strategy with people strategy for optimal business results. Sixty years of proven science, software, and a robust curriculum of insightful management workshops make PI the solution for any company looking to design great teams and culture, make objective hiring decisions, and inspire greatness in their people anywhere in the world. More than 7,000 clients use PI—including Nissan, Citizens Bank, DocuSign, Subway, 47 Brand, Blue Cross Blue Shield, and Omni Hotels—across 142+ countries. Learn more at https://www.predictiveindex.com/.


Media Contact:

Jennifer Moebius
The Predictive Index