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2020 REPORT | CONSULTING TAKEAWAYS

The business value of talent optimization

Businesses need help with talent strategy.

Executives recognize the need for a talent strategy—but struggle to implement one.

Key finding

Execs are focused on talent strategy development.

37% of executives say their No. 1 priority is talent strategy.

Of the following, which is your No. 1 priority as an executive?

*Showing top three answers

Only 69 of the 600 executives surveyed selected all three of the following statements:

We have a talent strategy.
We have a business strategy.
Our talent strategy is completely aligned with our business strategy.

Key finding

Talent strategies are not created equal.

88% of companies fail to align their talent strategy with their business strategy.

Key finding

Fewer than half use tools to examine senior team fit.

47% have tools that accurately evaluate whether they have the right executive team in place.

Which of the following best describes how well you’re able to assess if you have the right team in place for your strategy?

*Showing top three answers

Senior leaders struggle with common challenges

These are some of the top problems executives face—regardless of the industry they work in.

What’s your best estimate of how many of the hires made in the past year were good hires?

Key finding

Bad hires are the norm.

Execs say only 49% of last year’s hires were good hires.

Key finding

Employee performance is a top concern.

Execs worry about employee performance and productivity.

What about your job keeps you up at night?

*Showing top three answers

When companies terminate employees for performance-related reasons, what is the most common thing those people are lacking?

*Showing top three answers

Key finding

Why bad hires get fired.

61% of execs say employees are terminated because they lack the behavioral fit or cognitive ability needed for the job.

How well are your people performing in their roles?

Key finding

Talent optimization drives employee performance.

Talent optimized companies have 34% higher employee performance.

Discover the specific combination of talent optimization practices responsible for this jump.​

What percentage of your high-performing employees left the company last year?

47%

Average turnover rate of high performers

17%

Turnover rate at talent optimized companies

Key finding

Talent optimization boosts top-performer retention.

Talent optimized companies retain 30% more of their top-performing employees.

Key finding

Talent optimization cuts time spent on people problems.

Talent optimized companies spend 25% less of their time on people problems.

What percentage of your time is spent on people-related issues and challenges?

*Showing top three answers

Key finding

Nearly 60% of companies have enlisted consultants to help with talent strategy in the past three years.

Talent optimized companies spend 25% less of their time on people problems.

Have you engaged with a consultant to help with talent strategy in your business within the past 3 years?

To what extent have you needed help from an outside consultant with talent strategy and execution over the past 5 years?

*Percentages have been rounded

Key finding

30% of companies have needed “extensive help” from consultants when it comes to talent strategy.

Key finding

Companies that use talent strategy consultants are 31% more likely to surpass their goals.

What percentage of your high-performing employees left the company last year?

47%

Average turnover rate of high performers

17%

Turnover rate at talent optimized companies

After reading this report, you’ll understand how to design a talent strategy for max impact.

Learn about our respondent pool.

600

Executives

Of the 600 senior leaders surveyed, 200 held the role of CEO or president. The remaining 400 were SVPs, VPs, or other members of the executive team.

20

Industries

Regardless of industry, there were similar challenges and priorities—and a strong relationship between talent strategy (or lack thereof) and business results.

50-500 +

Employees

Each executive surveyed led a company with no less than 50 employees, with 41% of executives leading a company with 500 or more employees.

SHRM and HRCI Accredited

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