How Club16 saved more than half a million on turnover costs since rolling out PI Perform.
Industry
Health & Wellness
Company Size
300
Background
Club16 Trevor Linden Fitness featuring She’s FIT! has always had the goal of providing accessible, community-oriented gyms across British Columbia. Co-founders Chuck Lawson, a fitness industry veteran, and Trevor Linden, a hockey icon, wanted to build a culture that champions transparency, energy, accountability, and member-focus across their fitness centers.
Partnering with Talent Optimization Consultant Tom Johnston, they implemented PI to drive measurable improvements in team alignment, communication, and overall business impact.
Quick facts
- Industry: Health & Fitness
- Location: British Columbia, Canada
- Company Size: 300+ employees
- Solution Used: PI Perform
The Opportunity
While the organization saw sustained growth for years, they began to wrestle with significant staff attrition and disengagement — common challenges for any business with ambitions of rapid expansion — that needed to be addressed in order for the company to reach its true potential.
Partnering with Talent Optimization Consultant Tom Johnston, they implemented PI to begin identifying and solving the sources of these problems.
The Solution
PI Perform became a crucial tool in supporting the broader Talent Optimization strategy at Club16. It is a staple in daily meetings and goal-setting conversations, setting the tone for the company’s broader efforts at enhancing visibility, developing new leaders, and stemming attrition.
The Results
Within months of implementing Perform, Club16 saw notable improvements in team cohesion and communication, contributing to their larger organizational goals.
Since implementing PI, the company has:
- Saved $2.2 million in year-over-year employee turnover costs
- Increased EBITDA by 12%
- Boosted Perform adoption rates by as much as 200%
- Reduced internal emails by as much as 60%
Why PI Perform?
Club16 uses PI Perform because of its unique ability to blend behavioral data and actionable insights with day-to-day workflows, empowering their leadership and employees at all levels to model transparency, accountability, and alignment every day. This culture of engagement and alignment continues to inspire Club16’s workforce to reach new heights.
Want to learn more about Club16’s journey with Perform?
“Perform has really almost forced our hand to use PI and the behavioral assessments. Because when you're in a meeting with somebody, you have their assessment in front of you, their cautionary areas, and so on. And that's been such a valuable tool.”
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