Victor Lipman is a management trainer and author. His online course on Udemy is The Manager’s Mindset and his book is “The Type B Manager.” He has more than 20 years of Fortune 500 management experience. He contributes regularly to Forbes and Psychology Today, and his work has appeared in Harvard Business Review. Dealing with management conflict…
Victor Lipman · 4 min read
Underperformance can stem from many issues. Unclear expectations from management, poor cultural fit, and a lack of constructive feedback are just a few. Underperforming employees prevent your company from meeting its business goals. They can also dampen the rest of the team’s spirits. Bad energy is contagious. As a manager, you know you need to…
Will Otto · 5 min read
Decrease turnover and improve employee performance by using these techniques to reward your employees.
Jackie Dube · 6 min read
Think about the worst meeting you ever attended. Maybe one person monopolized the conversation and spoke ad nauseum about a topic that wasn’t important to everyone else. Perhaps the meeting started 10 minutes late because the previous group ran over their time slot. Or your facilitator struggled, in vain, to get the conferencing software to…
Erin Balsa · 7 min read
If you don’t yet have access to an employee experience survey, read on to discover four reasons why good employees leave bad managers.
Erin Balsa · 5 min read
We recently released the results of a study of 5,000+ employees about their perspectives on their managers. From it, we gleaned some amazing findings, all of which can be found in our People Management Study report. I had the chance to have a conversation with Craig Weber, author of Conversational Capacity, to talk about our…
Thad Peterson · 1 min read
Feedback is a little like management oxygen – we tend not to think much about it and take it for granted but when it’s absent we quickly encounter problems. We know feedback is an important element of management, and I’ve written about it on occasion, but I can’t say I’d seen a lot of insightful…
Victor Lipman · 4 min read
The idea for this study was hatched in April when I was out there poking around the interwebs, trying to dig up some hard data about what traits are found in great managers (and terrible managers, for that matter). What I quickly found was there is an abundance of self-proclaimed management experts who opine about…
Thad Peterson · 4 min read
Whether asking for a raise, presenting in front of a large group, or taking on a complicated project confidence is the key to success
Thad Peterson · 5 min read
Tom was a new sales support manager who’d been in the role for about a month. One of his employees, Rhonda, was quite a sensitive person, and although she’d been in the job three years and knew the role well, Tom felt she needed to be more forceful and decisive when dealing with the company’s…
Steve Messina · 5 min read
Text, email, Facebook Messenger, heck, let’s even throw snail mail in there—nowadays, there are a ton of ways to communicate with our peers without having to interact face to face. And because of the ease and convenience, we have become dependent on these tools as our first form of communication. The problem is, the written…
Wilfred Hirst · 7 min read
I recently met up with Marissa Mias, marketing coordinator on my team, to discuss why some of the most infamous management myths exist, shared perspectives, and provided some tips to help managers at all stages of their career (watch the video). We scoured the internet, tapped our networks, surveyed hundreds, and leveraged our own experiences and…
Drew Fortin · 10 min read
I often like to say there’s no cookie-cutter mold for successful management. Great managers come in all shapes and sizes.
Victor Lipman · 5 min read
In honor of my favorite time of year, the Stanley Cup Playoffs, I thought it’d be fun to do an analysis of the Boston Bruins’ first line/starting defense and goalie…not to mention, The Predictive Index has been based in the Boston area for the past 50 year so we are a bit excited for our…
Marissa Mias · 7 min read
Recently, I had a client come to me very upset. She had begun working with two people who both had a Predictive Index behavioral pattern almost identical to hers and she said, “Melanie, please tell me I don’t come across like those two!” Unfortunately, what I couldn’t tell her was that the descriptions she gave me…
Thad Peterson · 4 min read