Using the Coaching Guide

Managers and coaches aren’t one and the same. Being a manager is more directive and transactional. Managers oversee the work of their employees, create plans, and direct their employees. They identify needs and fix problems to keep projects moving so the business can achieve its goals. Coaches are more consultative and employee-focused. They focus on…

Read More

Recognize an employee

Why does recognition matter? According to Psychology Today, feeling appreciated is a cornerstone of positive self-worth. It also strengthens the bond between two individuals. Studies show that workplace recognition is important to employees of every generation. And it’s a key driver in employee engagement. 40 percent of American workers would put in more effort if their employers…

Read More

Scorecards

Scorecards can help you determine how well you’re working with members of your team. You can download them here.

Read More

Managing vs. coaching

Managers and coaches aren’t the same thing. In some organizations, though, coaching is used by effective managers. We explain the distinction below. Being a manager is a more directive and transactional role than being a coach. Managers oversee the work of their employees, come up with plans, and tell or direct the employees on what to…

Read More

Prepare for a Readback

Here are some tips for when it comes to practicing and preparing for a readback. We’re following the 4 P’s of providing a readback: Practice, Purpose, Prepare and Present. To view our readback video series, click here. Practice Providing great, conversational readbacks is a skill that is best developed with practice. No one is perfect…

Read More