Perspectives: From conflict to connection
Strengthening relationships through difficult discussions
Navigating difficult conversations is a critical skill for HR professionals and managers alike, where the stakes are high and relationships matter most. In this month’s Perspectives Webinar, you’ll discover practical strategies to help your managers tackle tough conversations with confidence and emotional intelligence. Learn how to close conversations effectively, guide others through difficult dialogues, and rebuild trust after challenging discussions. This session will provide you with actionable tools to create a more transparent, productive, and empathetic workplace. Learn how PI’s unique behavioral insights can enhance your team’s communication skills and foster a culture of openness and trust.
In this session, you will:
- Identify the key reasons managers avoid having difficult conversations even when performance slips and frustrations run high
- Coach managers to initiate tough conversations with their direct reports and teams
- Master the art of conversation closure to ensure clarity and reinforce a spirit of partnership
- Strengthen relationships after challenging discussions to elevate productivity and engagement
Bonus for our live attendees… tune in for 1 HRCI and 1 SHRM credit!
Panelists
he/him
Owner, Executive Coach/Consultant, Leadership Potential
she/her
Human Resources Business Partner
he/him
CEO, Twinning Edge and Author of The Middle Matters: A Toolkit for Middle Managers
he/him
Vice President and The Godfather of Talent Optimization,
The Predictive Index
Hema Crockett, she/her
Co-Founder, Gig Talent
Jackie Dube, she/her
SVP of People Operations
Explore other episodes
Perspectives: The Business of HR
Transforming people strategy into measurable business value HR has always been expected to be business-relevant, but what does that actually mean in 2026 – and beyond? It’s no longer just about being SHRM- or HRCI-certified. Today’s HR leaders must demonstrate clear business acumen and drive tangible value, while wrestling with both traditional compliance demands and…
Perspectives: The September Slump
Understanding and preparing for a seasonal shift that impacts every HR team Even the most high-performing teams go into slumps – often at inconvenient times. The September slump spares no one, creeping in as summer closes and employee engagement wanes. From starting pitchers to the stock market, everyone seems to suffer as school gets back…
Perspectives: The infinite workday
Reclaiming time and setting healthy boundaries in the Always-On Era When the laptop is always open, is business ever closed? Such is the dilemma of the infinite workday. Today’s employees are online earlier and hanging around later than ever, accommodating every time zone and a seemingly endless stream of ad-hoc meetings—often at the cost of…