Perspectives: From conflict to connection

Strengthening relationships through difficult discussions

Navigating difficult conversations is a critical skill for HR professionals and managers alike, where the stakes are high and relationships matter most. In this month’s Perspectives Webinar, you’ll discover practical strategies to help your managers tackle tough conversations with confidence and emotional intelligence. Learn how to close conversations effectively, guide others through difficult dialogues, and rebuild trust after challenging discussions. This session will provide you with actionable tools to create a more transparent, productive, and empathetic workplace. Learn how PI’s unique behavioral insights can enhance your team’s communication skills and foster a culture of openness and trust.

In this session, you will:

  • Identify the key reasons managers avoid having difficult conversations even when performance slips and frustrations run high
  • Coach managers to initiate tough conversations with their direct reports and teams
  • Master the art of conversation closure to ensure clarity and reinforce a spirit of partnership
  • Strengthen relationships after challenging discussions to elevate productivity and engagement 

Bonus for our live attendees… tune in for 1 HRCI and 1 SHRM credit!

Panelists

Chris Wong, LMHC, ACC
he/him
Owner, Executive Coach/Consultant, Leadership Potential
Jackie Driscoll, PHR, SHRM-CP
she/her
Human Resources Business Partner
Jeff Sigel
he/him
CEO, Twinning Edge and Author of The Middle Matters: A Toolkit for Middle Managers
Matt Poepsel, PhD
he/him
Vice President and The Godfather of Talent Optimization,
The Predictive Index

Hema Crockett, she/her

Co-Founder, Gig Talent

Jackie Dube, she/her

SVP of People Operations

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