HR manager talks with employee
People Management
4 min read

5 inspiring human resources quotes for HR professionals

As a leader, you should always strive for continuous learning and personal development. One smart habit to adopt is a morning routine: highest achievers have one. Try waking up early to begin the day with positive thoughts and some reading to help you improve yourself. Here are five inspirational HR quotes to get your day…

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sales manager coaches sales account executive
Hiring
11 min read

How to hire a sales manager for a top-performing team

When hiring sales managers, don’t leave it to guesswork. Instead, use smart hiring practices to identify candidates who are likely to be a great fit.

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Don't be afraid to ask your underperforming employee tough questions
People Management
5 min read

5 questions to ask your underperforming employee

Underperformance can stem from many issues. Unclear expectations from management, poor cultural fit, and a lack of constructive feedback are just a few. Underperforming employees prevent your company from meeting its business goals. They can also dampen the rest of the team’s spirits. Bad energy is contagious. As a manager, you know you need to…

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A recruiter interviews a candidate during the candidate selection process.
Hiring
12 min read

How to hire a top-performing customer service representative

Offering great customer service is a huge competitive advantage. After a positive interaction, people become loyal to your brand—and they refer you to their friends because they trust you’ll do right by them, too. On the flip side, one negative interaction can cost you someone’s business forever. With so much at stake, you can’t afford…

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Hire one of three top Reference Profiles
Hiring
10 min read

How to hire a top-performing loan officer

If you need to hire a loan officer you’re not alone. The position is in demand and companies are fighting one another to attract the best talent. According to the BLS, the need for these financial professionals is on the rise, with 11 percent job growth expected between now and 2026.  Algorithms can determine any…

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BDR employee at desk with headset
Hiring
10 min read

How to hire a top-performing sales BDR

When you’re hiring business development reps, you can’t afford to get it wrong. Your sales development representatives are the first people your prospective clients talk to. This makes them very important to your company. You have to hire BDRs who can make a fantastic first impression, do effective lead qualifying, and book meetings to drive…

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Good employees leave bad managers
People Management
5 min read

Good employees leave bad managers with these 4 traits.

If you don’t yet have access to an employee experience survey, read on to discover four reasons why good employees leave bad managers.

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Hiring
6 min read

11 ways to build a strong recruiting pipeline

We all remember the moment when we finally understood the importance of having a strong recruiting pipeline. It’s the same moment we acknowledged that we’d been underestimating the amount of time and energy needed to really attract top talent. Feeling overwhelmed and underprepared each time you recruit for a position should not be the norm….

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People Management
5 min read

The mixed messages you’re sending employees

Tom was a new sales support manager who’d been in the role for about a month. One of his employees, Rhonda, was quite a sensitive person, and although she’d been in the job three years and knew the role well, Tom felt she needed to be more forceful and decisive when dealing with the company’s…

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Two employees working
People Management
6 min read

My life as a PI Collaborator

Discover how this Collaborator uses their ability to work well with others and build relationships to achieve common goals.

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Man doing work
Hiring
5 min read

Why you should use job targeting

When I applied for a job at The Predictive Index (PI), I went through the same steps you’d expect for a job application process, at least initially.

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Man presenting on behavior
Hiring
17 min read

How to find your next leader

CEO of The Predictive Index (PI) Mike Zani talks with Kristen McAlister, co-owner and president of Cerius Interim Executive Solutions. Kristen plays matchmaker to senior executives. When CEOs are looking to fill a a specific role on a temporary basis but find there’s a gap in their senior team, Kristen and Cerius, with a behavioral understanding of…

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Two coworkers talking
Hiring
7 min read

How to design an effective interview process

The interview process, in many organizations, is broken. Even the most successful organizations who pride themselves on process fail to answer key questions—What’s the best way to go about the interviewing process? How should you record the thoughts of each interviewer? How many people should be involved? Is it easier to just let interviews fall…

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Employees in meeting
Hiring
8 min read

21 pro tips for finding and hiring top talent

Hiring managers in every sector are finding it increasingly difficult to attract top talent to their organization. Why?

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Employee working on white board
Hiring
4 min read

5 reasons to use a cognitive ability test for hiring & employment

If you’ve ever hired a new employee, you know that success can be a game of chance. Get it right and everyone’s happy. Get it wrong and disaster can ensue.

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