Managers
Build Job Targets with confidence
Job targets enable confidence in job fit – the sense of feeling productive and satisfied in your work because your day-to-day tasks energize you.
Using the Coaching Guide
Managers and coaches aren’t one and the same. Being a manager is more directive and transactional. Managers oversee the work of their employees, create plans, and direct their employees. They identify needs and fix problems to keep projects moving so the business can achieve its goals. Coaches are more consultative and employee-focused. They focus on…
Perspectives: Stop Managing, Start Leading
Perspectives: “Are You Even Listening?”
Rating Interview Responses using the STAR method
Behavioral interviewing assumes that past performance is an indicator of future performance. We ask people about their previous experiences in order to see if we can align their responses with our expectations of the job and situations we know they’ll encounter. Using the STAR method to gain more insight into these areas, you’ll identify a…
Scorecards
Scorecards can help you determine how well you’re working with members of your team. You can download them here.
Promoting self-awareness and awareness of others
Expectations and norms can help, but it’s even more important for your team to practice awareness. When an individual understands who they are at work and understands who others are like around them, they get a clearer picture of how to interact with one another. Think of someone who doesn’t show up to a meeting…
Creating standard communication guidelines
Now that we have some basic expectations set, it’s time to focus on how we actually communicate with each other. Not everyone communicates the same way. As a result, it’s important to set ground rules on the words and methods we use to communicate. The norms we describe below should not be set by one…
Setting clear expectations for your team
Why is your team important to your business? What does your team do every day? If your team can’t answer those questions, it might indicate communication issues. Setting clear expectations is important to make sure that regardless of personal differences, each member can agree about their goals. Create S.M.A.R.T. goals Just like your organization has…
Why is effective team communication important?
We’ve all had that one person at work we didn’t agree with. That disagreement is okay—even beneficial. People are unique. When they express their different perspectives, there’s always a risk of conflict. The problem is when this leads to unhealthy conflict. When people on a team stop communicating effectively, projects get derailed. Even when people get…
What is the Behavioral Target?
Every individual is wired differently. Their behavioral makeup dictates how they approach and respond to situations in the workplace. And the more insight you have into those behaviors, the better equipped you are as a colleague, team, or organization to understand your people – and put them in positions where they will thrive. Let’s explore…
Cater onboarding to your employees
Not every employee likes to work or be managed in the same way. Some people like clear rules and careful planning. Other people feel stifled by rules and prefer to wing it. By catering your onboarding process to these preferences, you can keep employees more engaged in the onboarding process. That doesn’t mean you need…