With turnover costing retail business owners thousands annually, reducing turnover is key to retail operations cost cutting. Here’s how to do it.
Alyson McKinster · 5 min read
Managing a team that’s both in-person and remote introduces new challenges for teams. Learn how to navigate integrated team dynamics in this blog.
Shannon Howard · 11 min read
We conducted a survey of 156 CEOs, presidents, and chairpeople as part of our What CEOs Really Want From Consultants Report. Here are four findings.
Laurel White · 2 min read
Career paths are a long-term investment in human capital. They engage and motivate your employees. Here’s what happens when they’re frozen.
Victor Lipman · 3 min read
Aligning employees to business strategy is a critical component of talent optimization. Are your employees aligned? Read our blog to find out.
Lin Grensing-Pophal · 7 min read
Talent optimization is the future of work. Science, technology, analytics, and research will all help you leverage your people. Check out these resources.
Greg Barnett · 3 min read
Your mission, vision, and values are critical to successfully executing your business strategy. Are yours clear and inspiring action?
Dani Dawkins · 4 min read
Your mission, vision, and values can make or break your business strategy. Here’s how to design mission, vision, and values that inspire.
Drew Fortin · 5 min read
Companies are recognizing the critical role that culture plays in hiring and retaining top talent. But corporate culture can’t be left to chance.
Lin Grensing-Pophal · 6 min read
Disengagement can be caused by misalignment with jobs, managers, and teams. Here’s reason number four why employees quit.
Shannon Howard · 5 min read
There are four forces of employee disengagement and poor team fit is number three on the list. (Previously we’ve covered poor job fit and poor manager fit, which are reasons one and two.) Top organizations are built on high-functioning teams. That’s because a team that’s fully aligned is greater than the sum of its parts; team…
Jackie Dube · 5 min read
Business leaders, can we talk? I’ve got some good news and some bad news. First the bad news: The vast majority of your businesses–regardless of your company size or industry–won’t reach their full potential this year. Instead, a variety of people issues will create risk for your business and destroy value. This “people tax” will…
Matt Poepsel, PhD · 6 min read
Take a good hard look at your company. Is it performing at its absolute best? If you’re like most leaders, you struggle to overcome common business challenges like turnover, employee disengagement, a changing market, bad hires (the list goes on and on). In spite of your best efforts and your best intentions, you can’t quite…
Erin Balsa · 9 min read
Just because you ask cashiers to collect email addresses from customers doesn’t mean they will. They might not cross-sell products like you ask them to either, or even embody your brand promise of customer service. Motivating your frontline employees— i.e. cashiers and customer service reps—to support your business goals can be a struggle. You might consider…
Erin Balsa · 7 min read
I quit. Those are the two words you least want to hear from a high-performing employee, especially if you’re running an SMB where maintaining headcount is all the more critical. It takes time to find good talent—and employee turnover costs add up—so losing even one worker can hurt. So why do good employees quit? If…
Erin Balsa · 5 min read