Katie is a Senior People Operations Manager who loves digging into people challenges and finding practical, human-centered solutions. She's SPHR-certified and passionate about empowering people to do their best work. She's happiest when playing outside with her kids and firmly believes that orange Halloween Oreos taste best.

People Management

25 Employee Performance Metrics Every HR Leader Should Track

Learn which employee performance metrics to track, how to measure them, and how to turn data into better decisions for your team.

Katie Richardson · 8 min read

Hiring

High-Volume Recruitment Strategies That Don’t Sacrifice Quality

High-volume recruiting doesn’t have to mean high-risk hiring. Here are 7 strategies for filling roles fast without sacrificing fit.

Katie Richardson · 7 min read

Hiring

10 Effective Employee Retention Strategies

Most companies react to turnover after it happens. These 10 employee retention strategies help you get ahead of it.

Katie Richardson · 8 min read

People Management

How to Welcome a New Employee: A Manager’s Guide to Getting Day One Right

Discover how to welcome new employees. Practical tips, real message examples, and a step-by-step guide for managers who want to get day one right.

Katie Richardson · 8 min read

Hiring

How to Build a Smarter Interview Process in 10 Steps

How to build a smarter, more structured interview process. 10 best practices to help hiring managers evaluate candidates consistently and confidently.

Katie Richardson · 10 min read

Business Strategy

Why is HR important? 7 reasons that impact your bottom line

HR shapes who joins your organization, how they’re led, and whether they stay. Here’s why it’s one of the most important functions in any business.

Katie Richardson · 7 min read

Hiring

Pre-Employment Screening: How to Identify High-Fit Candidates Early

Learn what pre-employment screening is, how it works, and the best ways to identify high-fit candidates earlier in your hiring process.

Katie Richardson · 6 min read