What is an Organization Admin?

Organization Admin is the highest access level available within the Predictive Index platform. It includes the permissions granted for all other access levels, plus four additional permissions:

• Can configure organization-level settings
• Can manage subscription and billing details
• Can promote or demote Admins (and other Org Admins)
• Can grant Admins the ability to activate premium PI features

Who is my Organization Admin?

Organization Admin is assigned to the first user in your company (based on email domain) to create a software account and verify their login email. This status is assigned automatically, and allows for unrestricted access to the software and user access levels.

Only an existing Organization Admin can promote or demote other Org Admins.

How to promote an Organization Admin

1. Log in to the PI software
2. Click the gear icon () in the top-right of the navigation bar. 
3. You will land on the Users tab within the Administration page.
4. Search the name or email of the user whose access level you’d like to change.
5. Select the user’s name. This will bring you to a screen titled Edit User Record.
6. Within the User Settings section, select the checkbox “Grant Organization Admin access.”
7. Select Save Changes.

How to demote an Organization Admin

1. Follow steps 1 through 5 from the section above.
2. Within the User Settings section, de-select the checkbox “Grant Organization Admin access.”
3. Select Save Changes.

Note: When an Organization Admin is demoted, their permissions will revert to their product-specific access levels.

Additional support

• Understanding access levels