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  1. Purpose and Notice

The purpose of this Policy is to provide Notice to users as to the purposes for which The Predictive Index collects information about them. It also describes the manner in which The Predictive Index, LLC handles personal information collected in connection with the administration of the Predictive Index system (the “Predictive Index” or “PI®”) as well as other products and services. In this Policy, the term “personal information” means information that identifies, or can be used to identify, an individual. This Policy provides Notice to all users and is available before personal information is obtained from them.


  1. The Information we collect

Respondents to the PI® are asked to provide the following information: first and last name and email address. They are also asked to provide responses to the PI (which consists of adjectives chosen by the respondent).

Additionally, Customers who use accessPI™ may optionally request and store other information from their users and respondents including job code, department code, occupation, status, language, or other information. The Predictive Index does not make use of such information except in accordance with this Privacy Policy. If you voluntarily provide this information, you are considered to have provided your consent by opting in to the collection and use of this information as described in this Privacy Policy.

In addition to the personal information collected when the user completes the Predictive Index, other information may be collected when other The Predictive Index products are used or when a user agrees to answer optional research questions. In this case, the information requested may include the following: customer-provided group designation, age, years of experience, ethnicity, gender, country of origin, education level, position level, company name, relationship to The Predictive Index, title, and occupation. The Predictive Index may collect technical information about the user’s browser and operating system in order to enhance the user’s experience.

The Predictive Index and its distributors collect additional personal information from PI Analysts and employees of Customers who attend sales training. This information includes address, telephone and fax numbers.

We do not collect information from children. Since our assessment tool is designed to be used only by adults age 18 and older, it is not intended for nor used by children.


  1. The purpose for collecting this information

The Predictive Index may collect, store and use aggregated anonymous information from the administration of the PI and its other products and services in order to improve its business operations and its products. This information does not identify any individual. The Predictive Index also uses log files and other generally available web tracking technologies in operating, maintaining, and improving its accessPI™ and other websites. This information does not contain any personal information and is not linked to any personal information that The Predictive Index holds. The Predictive Index’s software provides Customers with the results of the PI Survey, along with a basic report. The Predictive Index and its distributors also provide other assessment tools and collect information in connection with these other tools.


  1. We keep your information private and secure

The Predictive Index maintains appropriate technical and organizational security measures designed to ensure the security of personal information covered by this Policy and to protect such personal information from loss, misuse, or unauthorized access, disclosure, alteration, or destruction. The Predictive Index has a written data security policy that describes the policies and procedures by which we and our employees maintain data security.

The Predictive Index does not sell or rent any personal information to any third party. We do not disclose any personal information to any other party except to fulfill the purposes for which the information was disclosed. To fulfill those purposes, The Predictive Index discloses personal information as follows:

  • To the Customer and its employees who administer or order the PI, SSAT, ISAT, or other assessment or use the e-learning system; To employees of The Predictive Index, our distributors, and their employees and subcontractors for the purposes of database management, administration, customer support, and assistance in interpreting assessment results; To subcontractors of The Predictive Index who develop and manage our hardware, software and communications infrastructure; and To third party software systems used by the Customer The Predictive Index maintains contracts with our subcontractors requiring them to comply with the requirements of this Policy. These third parties must provide at least the same level of privacy protection as required under applicable law.


  1. Access to your information

If you wish to access your personal information held by The Predictive Index in order to review, correct, amend or delete that information, please send a request to The Predictive Index in writing either by e-mail or post to: Christopher Buontempo, Director of Legal Affairs at legal@predictiveindex.com or at 101 Station Drive, Westwood, MA 02090, USA.

The Predictive Index will allow a user to review, correct, amend or delete personal information held by us: (a) if the user is a resident of the European Union or Switzerland, to the extent such review, correction, amendment or deletion is required by law; or (b) otherwise, if the Customer on whose behalf the information was collected consents.

  1. Contact Information

If you have a question, comment or complaint about this Policy or enforcement of this Policy, please address your concern to Christopher Buontempo at The Predictive Index: legal@predictiveindex.com.

The Predictive Index will investigate your concerns promptly and will respond to your correspondence within thirty (30) days. The Predictive Index will provide you with a clear explanation of any decisions made with respect to your request. If you are not satisfied with the manner in which The Predictive Index dealt with your privacy concern, you may use an external recourse mechanism as described below.

EU and Swiss Residents: The Predictive Index is committed to cooperating with European and Swiss data protection authorities in the handling and resolution of complaints brought under applicable law. Any user who is resident in the EU or Switzerland should address his or her concerns to his or her local data protection authority.

Non-EU or Switzerland Residents: If you are not a resident of the European Union or Switzerland, any dispute arising between you and The Predictive Index with respect to this Product User Privacy Policy, shall be resolved by binding arbitration conducted in Boston, Massachusetts.


  1. Legal Disclaimer

The Predictive Index reserves the right to disclose personal information if required by law enforcement authorities, subpoena or other court order, or other governmental authority,

Policy updated as of January 19, 2017


Policy for visitors to our website

  1. Purpose

The purpose of this Policy is to inform visitors to our public website (piworldwide.com) of the procedures we follow and the technology we use to protect your information from unauthorized access, disclosure, or release. In this Policy, the term “personal information” means information that identifies, or can be used to identify, an individual. This Policy applies solely to information collected by our public website. Please note that our public website contains links to other sites not owned and/or operated by The Predictive Index; therefore these sites may have privacy policies that differ from our website. 

  1. The Information we collect

Visitors to our website may elect to complete a Business Inquiry form, subscribe to our Monthly eNewsletter, or for other reasons voluntarily submit “personally identifiable information.” This may include, but is not limited to, a person’s name, company name, physical address, telephone number, and email address. To respond to the visitor’s request, this information may be shared with employees of The Predictive Index as well as with The Predictive Index’s distributors and their employees and subcontractors.

  1. Purpose of collecting this information

We use the information we collect to provide services which you request and to enhance the user experience.

The Predictive Index may elect to generate “cookies” which are used only for the purpose of improving the user experience. Users may reject a cookie with the understanding that access to and use of the site may be limited. Cookies that are stored on the user’s hard drive are used to assist with login defaults (i.e., persistent cookies which contain a user name which is frequently an email address) and to maintain session state during use of our secure applications (i.e., session cookies) and to track activity on the Company’s site (tracking cookies).

Like most standard web servers, we use log files in order to monitor the quality of the user experience on our site. This includes Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. This information is not linked to personally identifiable information.

  1. Keeping your information private and secure

We use commercially reasonable and generally accepted precautions to protect personally identifiable information both online and off-line. Requested on-line information is encrypted and is protected with standard encryption software used in the commercial sector. We also follow generally accepted and commercially reasonable policies and procedures to protect personal information off-line. Personal information is restricted in our offices with access limited to employees who need the information to perform a specific job. The servers on which we store personally identifiable information are kept in a secured and monitored environment. The Predictive Index does not sell, share, or rent collected information to others in ways different from what is disclosed in this statement.

  1. Legal Disclaimer

The Predictive Index reserves the right to disclose personal information if required by law enforcement authorities, (to the extent permitted by applicable law) and to the extent necessary to protect its legal rights.

  1. Notification of Changes

This Policy is publically available on the The Predictive Index website. Changes to this Policy will be posted on this site. We will use information in accordance with the Privacy Policy version under which the information was collected.

Policy updated as of January 19, 2017

Contact Us

If you have any questions about this Policy or would like to request access to your Personal Data, please contact us as follows:

The Predictive Index, LLC
101 Station Drive
Westwood, MA 02090
ATTN: Privacy
Phone: 800-832-8884
Email: privacy@predictiveindex.com

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