2020 REPORT | CONSULTING TAKEAWAYS

The business value of talent optimization

The Predictive Index surveyed 600 executives across 20 industries to understand the relationship between company performance and talent optimization. PI also polled respondents to determine the importance of consultants when it comes to talent strategy. Read the highlights here—and download the full report to find out which specific talent optimization practices lead to positive business outcomes for your clients.

Businesses need help with talent strategy.

Executives recognize the need for a talent strategy—but struggle to implement one.

Key finding

Execs are focused on talent strategy development.

37% of executives say their No. 1 priority is talent strategy.

Of the following, which is your No. 1 priority as an executive?

Talent strategy: How you hire, organize, and manage your people 37%
37%
Strategy development: Building the right business strategy
29%
Operational execution
16%

*Showing top three answers

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Only 69 of the 600 executives surveyed selected all three of the following statements:

  • We have a talent strategy.
  • We have a business strategy.
  • Our talent strategy is completely aligned with our business strategy.
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Key finding

Talent strategies are not created equal.

A mere 12% of companies align their talent strategy with their business strategy.

Key finding

Fewer than half use tools to examine senior team fit.

47% have tools that accurately evaluate whether they have the right executive team in place.

Which of the following best describes how well you’re able to assess if you have the right team in place for your strategy?

We have tools that accurately evaluate whether we have the right people in the right roles
47%
We have a gut feel about whether we have the right people
41%
We don’t know if we have the right people
13%

*Showing top three answers

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Help clients design a winning talent strategy.

While having an agreed-upon and well-documented business strategy is mission-critical, business strategies don’t execute themselves; people do. Consultants can help senior leaders overcome common challenges and maximize strategic performance by crafting an aligned talent strategy; this is the essence of talent optimization.

Learn how you can help clients implement talent optimization.

Senior leaders struggle with common challenges

These are some of the top problems executives face—regardless of the industry they work in.

49%

What’s your best estimate of how many of the hires made in the past year were good hires? 

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Key finding

Bad hires are the norm.

Execs say only 49% of last year’s hires were good hires.

Key finding

Employee performance is a top concern.

Execs worry about employee performance and productivity.

What about your job keeps you up at night?

Employee performance and productivity
34%
Staying within our budget
29%
Hiring the right people
26%

*Showing top three answers

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When companies terminate employees for performance-related reasons, what is the most common thing those people are lacking?

The right behavioral makeup for the job
31%
The intelligence required for the job
30%
Coachability
18%

*Showing top three answers

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Key finding

Why bad hires get fired.

61% of execs say employees are terminated because they lack the behavioral fit or cognitive ability needed for the job.

The business value of implementing talent optimization practices

For the purposes of this report, The Predictive Index defined 11 talent optimization practices. Implementing specific combinations of these practices translated to positive business outcomes for the participants we surveyed in this study. In this report, we refer to companies that implement combinations of these 11 practices as talent optimized companies.

How well are your people performing in their roles?

7.1

Companies that did not practice talent optimization

9.5

Companies that implemented talent optimization practices

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Key finding

Talent optimization drives employee performance.

Talent optimized companies have 34% higher employee performance.

Discover the specific combination of talent optimization practices responsible for this jump.​

What percentage of your high-performing employees left the company last year?

47%

Average turnover rate of high performers

17%

Turnover rate at talent optimized companies

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Key finding

Talent optimization boosts top-performer retention.

Talent optimized companies retain 30% more of their top-performing employees.

Key finding

Talent optimization cuts time spent on people problems.

Talent optimized companies spend 25% less of their time on people problems.

What percentage of your time is spent on people-related issues and challenges?

61%

Average time spent on people problems

42%

Time spent at talent optimized companies

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Consultants are instrumental in implementing talent strategy.

While having an agreed-upon and well-documented business strategy is mission-critical, business strategies don’t execute themselves; people do. Consultants can help senior leaders overcome common challenges and maximize strategic performance by crafting an aligned talent strategy; this is the essence of talent optimization.

Key finding

Nearly 60% of companies have enlisted consultants to help with talent strategy in the past three years.

Have you engaged with a consultant to help with talent strategy in your business within the past 3 years?

58%

Yes

42%

No

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To what extent have you needed help from an outside consultant with talent strategy and execution over the past 5 years?

Extensive help needed
30%
Could have used some help
27%
Didn’t need much help
24%
Absolutely no help needed
21%

*Percentages have been rounded

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Key finding

30% of companies have needed “extensive help” from consultants when it comes to talent strategy.

Key finding

Companies that use talent strategy consultants are 31% more likely to surpass their goals.

56%

of companies that used a consultant in the past 3 years surpassed their goals.

43%

of companies that did not use a consultant in the past 3 years surpassed their goals.

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After reading this report, you’ll understand how to design a winning talent strategy for your clients.

Learn about our respondent pool.

0
Executives

Of the 600 senior leaders surveyed, 200 held the role of CEO or president. The remaining 400 were SVPs, VPs, or other members of the executive team.

0
Industries

Regardless of industry, there were similar challenges and priorities—and a strong relationship between talent strategy (or lack thereof) and business results.

50- 50 +
Employees

Each executive surveyed led a company with no less than 50 employees, with 41% of executives leading a company with 500 or more employees.

SHRM and HRCI Accredited