The importance of defining the rules of engagement
As our world spins ever faster with more information to absorb, more responsibilities to manage, and less time for it all, it is quite clear there are unlimited possibilities for miscommunication and misunderstanding that can undermine success at all levels. Consider the virtual team who is suffering from increasing mistrust and continual complaints about too…
Trust: An economic driver, not a social virtue
I recently worked with a management team that was going through a difficult time. Due to the company’s response to major market changes and a sweeping reorganization, people were feeling unsure of where they stood. Everyone on the team – including the CEO – was feeling uncomfortable. And there was very little trust amongst them….