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talent optimizer helping clients create mission and vision statements
Company Culture
  • Erin Balsa
  • January 31, 2019

When you’re working with clients to solve their business challenges, you might consider having them revisit their mission and vision…

Management skills for talent optimizers
People Management
  • Erin Balsa
  • January 29, 2019

As a talent optimizer, you need to master diverse leadership and management skills. You might be naturally adept at some…

pro talent optimizer
Company Culture
  • Erin Balsa
  • January 24, 2019

Take a good hard look at your company. Is it performing at its absolute best? If you’re like most leaders,…

Frontline employee customer service rep
Employee Engagement
  • Erin Balsa
  • January 16, 2019

Just because you ask cashiers to collect email addresses from customers doesn’t mean they will. They might not cross-sell products…

strategic HR leader at computer
Team Development
  • Erin Balsa
  • December 26, 2018

Strategic HR is becoming a major focus as organizations work hard to attract top talent, retain employees, and create high-performing, healthy cultures.

Hiring & Selection
  • Erin Balsa
  • December 19, 2018

Fulfilling the point-person role to see projects through to fruition, project managers must be up for the challenge of spearheading…

leader sitting in office
People Management
  • Erin Balsa
  • December 18, 2018

Take a leadership lesson—or eight—from the annals of 2018. Let’s take a look back at the year that offered a slew of successes and a few cautionary tales.

financial services worker
Hiring & Selection
  • Erin Balsa
  • December 13, 2018

As tempting as it may be to fill a position with a “good enough” candidate, in the long run, it…

Creating an intentional culture at a team outing
Company Culture
  • Erin Balsa
  • December 10, 2018

When you want to learn leadership lessons, look to the people who aren’t just talking the talk but also walking…

Good employees quit when theyre in a role they dont enjoy
Hiring & Selection
  • Erin Balsa
  • November 26, 2018

I quit. Those are the two words you least want to hear from a high-performing employee, especially if you’re running…